Top positive review
Outstanding Features
By Bill D on Reviewed in the United States on September 13, 2019
When I replaced my garage door opener, I set up Amazon's in home delivery service which I felt a lot better about than having packages sitting on my porch. I live in a great area, but why tempt fate or worse - bad weather?This took all of 10 minutes to set up, 5 of which were me figuring out the "perfect" (translation: overengineered) location to position the camera. This is a great camera and the way it works with Amazon Key is amazing. It took me a few minutes to connect it to my garage door opener and Amazon Key but it's been a dream.Now, when packages are delivered, I get notified on my Amazon Echo or my iPhone - and I see the video of my garage door opening and the delivery person placing the package on the marked spot in my garage, then the door closing.I can sign up and retain these videos with a subscription. That's a tempting idea because I could easily add more of these cameras to my front and back door to increase my range of monitoring. But, I'm okay for now and the videos are deleted after 24 hours. That helps to ensure my family doesn't feel "spied" on, because that's not the idea with these devices.So far, I'm really impressed with how this works. I travel a lot for work and sometimes, I'm not home for a couple of days after a package arrives.This is just an ideal add on for anyone who wants to ensure packages are reliably delivered, but without constantly calling. Think of an elderly relative who is independent and has internet - this could be reassuring.I look forward to Amazon extending integration with other partners, like PillPack, in the future.
Top critical review
17 people found this helpful
Multiple connection and security problems
By Mikhail Yelsukov on Reviewed in the United States on May 11, 2019
I purchased this camera to pair it with MyQ Smart Garage Door Opener with a hope of using Amazon Key for the in-garage deliveries. I followed setup instructions but the camera would not connect to my WiFi network.I have more than 30 devices in my home network and at least half of them are WiFi devices of all kinds and breeds: Phones, Tablets, Android TV, Several Fire TVs, Amazon Echo, Google Home, Google Chromcast, Printers, Laptops, ancient Linux powered Alarm Clock (more than 10 years old) and finally MyQ Smart Garage Door Opener. I never had a single problem with any of those WiFi devices. So I assumed that it was a problem with camera. I contacted amazing Amazon Customer Service and they sent me a new camera as a replacement.While waiting for the replacement camera I did some research. I found out that other people had similar connectivity problem with the same router as mine (Linksys WRT3200ACM running OpenWRT 18.06.1).I also discovered that the camera does not support WPA2. It needs very insecure WPA to connect to the WiFi network.When the new camera arrived I tried to connect it to the router. Same problem. So I pulled an old wireless router from the closet and set it up, so the camera would connect to it. I tested the setup by connecting my phone to the new WiFi network. Everything worked flawlessly. Finally I was able to connect camera to my new WiFi network. The guided setup process started, camera is discovered, connected, then setup wizard told me that the camera was unable to connect to my network. Wrong!!! I could ping the camera and it was alive with a steady green light on it.I have a hypothesis that the camera relies on UPNP to open an input port on the router, so Amazon could contact the camera at will. My hypothesis is based on the fact that Amazon can remotely turn the camera on and off (another security problem). This will never happen on my network! I would never allow any device to open a wide hole in my firewall.OK. long story short: If you use stock (insecure) routers and if your home network is absolutely insecure (WPA and UPNP are allowed), then this camera may work for you.Verdict: returning for refund. I wish I could give it zero stars.
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