Fire TV Stick (Remote not included)

First let me begin by saying this review is based on having more than one Fire TV device or having this device and a Amazon Echo. If you will only have one Fire TV device and NO Echo products, then this would be a five star review. Now, let me explain: 1. First, this device works well as access device to a wealth of Amazon content as well as other app access. It has great video and audio streaming. The first rub comes when you have MORE than one device. Amazon will ONLY allow streaming audio to one FIRE device!!!!! So, if you buy more than one of these and think you will be able to stream music to more than one location in your home, forget it. ONE location ONLY!! This is REALLY LAME since if you have more than one echo product (Touch, Dot, Echo) you can stream the same or different audio channels to all devices! However, as soon as you try to use the Fire TV device to stream it will turn OFF streaming to your Echo devices if you want to stream music to your Fire TV. You should also know that there is a limit of TWO video streams allowed per prime account! So, if you have three TVs with three Fire Sticks, you can only stream video to TWO of those TVs!!! This should be stated in the ad for this device so that people understand the limits!!!! As it is written, you would expect it to work on ALL device you purchase!!! 2. Voice command works as expected. Just remember to KEEP your finger pressed on the mike button when you are asking a question. If you release the button that will be the end of what Alexa hears. Also, as opposed to using the echo, you do not need to say "alexa" as there is not wake-up required when you press a mike button. So, just ask your question or give your command. One nice thing is if you already have an Alexa device that you use (Echo as an example), you can use this to interact with that. As an example, if you are watching a program and decide you want to place an ingredient in your shopping list, just press the mike button on the remote and tell it to add that ingredient to your shopping list. It will do it and confirm the addition and then you go back to what you were doing. 3. You should be aware that there is NO way to turn off this device! As such, it is NOT compliant with auto switching features if you are using a HDMI auto switch. The device maintains power to the HDMI interface all of the time so automatic switching does not work. Also, this device does go into a sort of sleep mode after a period of time. So, if you switch to the HDMI port on your TV or on your HDMI switch, you may not have any video. To bring back the signal, just push the home button on the control. That should be enough to wake it up. It works on my TVs and on my switch that way. 4. Amazon support is a real nightmare. Expect to spend lots of time finding only Q&A sections that are fine for 80% of the basic questions, but will not generally address a problem such as streaming music on more than one device. Expect silly questions like what CAT level cable you have for Internet when you do get ahold of someone. They are working a script and you are NOT going to get around it!!! 5. One last thing, expect the back of the remote to be a GIANT pain to get open! You can push as much as you want to try and get it to open and it will probably not work. I finally had to resort to using a pen knife blade point to gently fit in the end to get the case to open. Just so you know, I had four other people try opening it using the instructions and no one was able to do it. I have had this same issue on every remote of this type (I have four Amazon Echo devices with this remote and three fire TV devices).All in all, this is a GREAT product as a standalone device if you have NO other Amazon products that stream video or audio. It is REALLY shaky when you have any of the Echo products and you want to use the Fire TV to stream music. It is also frustrating if you want to stream video to more than two TVs. Within those limitations it works well.