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CommunityWorld of WootHelp with Monitor

Hoghunter


I bought a refurbished off brand of HD 23" computer monitor on 11/6. I read in the posts that is was an hp model that they changed the logo on. Anyways, I have had it for two days and now have a yellow line down one side of the screen. If I read things correctly, woot tells us to contact the manufacturer for any issues. There is no company info or number listed on the inside monitor info sheet. So what do I do? Do I return it to woot? Can they help me get a manufacturer number and contact them?

Has anyone else had issues like this?

Thanks, Hoghunter

BigD


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Hoghunter wrote:I bought a refurbished off brand of HD 23" computer monitor on 11/6. I read in the posts that is was an hp model that they changed the logo on. Anyways, I have had it for two days and now have a yellow line down one side of the screen. If I read things correctly, woot tells us to contact the manufacturer for any issues. There is no company info or number listed on the inside monitor info sheet. So what do I do? Do I return it to woot? Can they help me get a manufacturer number and contact them?

Has anyone else had issues like this?

Thanks, Hoghunter


The 23" Famous Maker LCD has a Woot warranty, email service@woot.com and they will take care of you.

What does refurbished or recertified mean? Click here to find out.

Hoghunter


Thanks Big D, you jumped right on this. I was just wondering if its fixable cause I do like the monitor? I now have 2 lines that are from the top to bottom on the right quarter of the screen. The lines are thin one yellow & one green. THanks again Hoghunter

BigD


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Hoghunter wrote:Thanks Big D, you jumped right on this. I was just wondering if its fixable cause I do like the monitor? I now have 2 lines that are from the top to bottom on the right quarter of the screen. The lines are thin one yellow & one green. THanks again Hoghunter

I'm unsure if it is fixable but there should be an available replacement that we can get sent out to you.

What does refurbished or recertified mean? Click here to find out.