Woot : One Day, One Deal (SM)

Just an update. Sellout.woot items shipped from the 6th, 7th and 8th already. Still no ship for our item from the 5th. Nice.

jeffw1296 wrote:still no ship. what are they waiting for...summer?

This is starting to get downright silly. Was my first Woot. Not remotely inclined to Woot again. A little communication would be nice here.

What's the hold up on delivery? 5-days, 'member?

According to fedex, they just sent the shipping info over last night. If they ship today and I get it in 5 days itll be too late...

Before woot sends the tracking number,U can check it at fedex.com by selecting track by reference. In the reference box insert the woot order number and then select the country, and fill the destination zip code.

Might not take too much longer...I tracked by reference number and Fedex 'received' shipping info yesterday (11/11) from my order on the 5th.

I won't hold my breath, but that's usually a good sign...

but my feets are sooooo cold

I e-mailed member services, they gave me a FedEx tracking number with the following:

Please allow the order to be picked up and scanned. This should be another day or so. ~ Evan

tross38 wrote:I e-mailed member services, they gave me a FedEx tracking number with the following:

Please allow the order to be picked up and scanned. This should be another day or so. ~ Evan

Yeah I did the track by reference and I see it there, but woot lags it in emailing us? strange

I wish this would hurry up and arrive! My feet are freezing.

Mine says it's scheduled to be delivered on the 18th. I'll give woot that it was 5 days if you include the weekend and yesterday as a holiday, but it still miffs me that items sold AFTER the footwarmer were shipped BEFORE the footwarmer.

If woot's shipping was better, this place would be perfect! Don't you want to be perfect, woot? ;)

This was my first woot purchase and i also checked tracking by reference. It has a delivery date of the 18th.

My brother ordered headphones on Tuesday Nov 3rd and recieved them on Monday Nov 9th. What gives?

When will it ship?

I haven't heard Jack scaffolding about my order and it's been 7 days. Kinda leaps into the vacuum

It's going to take more than a week from TX to CA, wow.


Ship date: Nov 11, 2009
Estimated delivery: Nov 20, 2009


Nov 12, 2009 7:31 PM: Arrived at FedEx location, DALLAS, TX

Nov 11, 2009 8:18 PM: Shipment information sent to FedEx

SMARTPOST = DUMBPOST

Why not at least OFFER regular UPS shipping?!?!? I'd pay a little more on some Woots...

This is really disappointing. It's almost like I've purchased from a flakey eBayer. WHERE IS MY FOOT WARMER?????

macmarkaleer wrote:SMARTPOST = DUMBPOST

Why not at least OFFER regular UPS shipping?!?!? I'd pay a little more on some Woots...

I agree! I would like a choice to receive my items in a timely fashion rather than whenever woot and smartpost decide to ship. I'd pay more for faster shipping on some items. They could make some good money now that it's near the holidays!

briancklein wrote:This is really disappointing. It's almost like I've purchased from a flakey eBayer. WHERE IS MY FOOT WARMER?????

Lol. I feel your pain. Flakey woot. Lol.

San Francisco Bay Area = estimated delivery Nov. 21.

For an order placed on Nov. 5, this is bad. Bad woot, very bad. You get a time-out...

I dont know how to feel about this. The price was good, but the shipping was out of this world. 8 days to get something out? And chances are its not even out yet. If I did business like this, I'd be out of business.

1st time bought from woot but turns out a disappointed experience. My order was placed on Nov 5. I've sent an email to Service dept. on Nov 12 & got reply back with a smartpost tracking#. The estimate delivery date is Nov 17.

and i thought the free shipping on shirt.woot took forever... apparently paying for shipping takes even longer. i could have already been to texas and back at least 2x and i still have another week til delivery. *sigh* .... feet get cold in florida too, even for a colorado girl
i'll forgive and forget once my feetsies are all nice and warm and the poor boy doesn't have to deal with the toe-cicles on his back

How come you guy need 12 days to ship?

I also finally received the shipping confirmation. With a delivery date of the 18th. The amount of time it took to ship the item doesn't bother me. Just wish they could have notified everyone that there was a slight delay for whatever reason. Then everyone wouldn't have to wonder what is going on. If this was Ebay I would give a low mark for communication with my rating.

Got mine today...I guess that's the priliges of living a few miles from Woot headquarters. I was really surprised that Fed Ex delivered it on Saturday.

It's not cold here today so I don't feel like using it but it seems like it will work fairly nicely at keeping my feet warmer. The one thing I like about it compared to other heaters is that the fan doesn't blast hot dry air at you...it's a slow fan and is slightly louder than my computer fan.

Is that where Woot is headquartered? In Texas? Sounds like they didn't actually have them "in stock." Maybe they didn't expect anyone to order one! Lol! I should get mine on the 18th... a bit long, but I can't say that I mind that much. I still Will Woot. Which is to say I'm not one of the ones who Won't Woot because of a late shipment.

mamamoo wrote:Is that where Woot is headquartered? In Texas? Sounds like they didn't actually have them "in stock." Maybe they didn't expect anyone to order one! Lol! I should get mine on the 18th... a bit long, but I can't say that I mind that much. I still Will Woot. Which is to say I'm not one of the ones who Won't Woot because of a late shipment.

Yeah, it's in Carrollton, TX which is a northern suburb of Dallas.

Bought 2, both smell like burning glue or plastic. Ran for 15 minutes and still stunk. Gave me a headache. Guess I'll be calling customer service.

Received my 2 today. When I took one out of the box it smelled like fertilizer and had a white residue all over it even though it was in a plastic bag. I cleaned it off and plugged it in. Ten minutes later the whole floor smelled like fertilizer - not the manure kind, the chemical kind. It gave me a headache, and the other people on the floor complained.

Woot has been emailed.

ising4him wrote:Received my 2 today. When I took one out of the box it smelled like fertilizer and had a white residue all over it even though it was in a plastic bag. I cleaned it off and plugged it in. Ten minutes later the whole floor smelled like fertilizer - not the manure kind, the chemical kind. It gave me a headache, and the other people on the floor complained.

Woot has been emailed.

user manual-english part-last line, eludes to a "faint odor". it's more like an odor that's strong enough to make you faint. I've had meny electric heaters and none that gave off an odor. What do I do with this damn thing, run outside with an extension cord and let this thing run long enough to burn off the stink.

I ordered my foot heater from Woot and it was dead on arrival. So I did as Woot FAQ said and contacted the manufacturer first. Boy, was I shocked. I thought they'd say sorry - nothing we can do. Not so. Vornado said they would ship me out a new unit the next day! Wow - blow me over with a feather. Real customer service - and I got to talk to a human within less than a minute. I don't know about their products but I sure love that company!!

his1987 wrote:I ordered my foot heater from Woot and it was dead on arrival. So I did as Woot FAQ said and contacted the manufacturer first. Boy, was I shocked. I thought they'd say sorry - nothing we can do. Not so. Vornado said they would ship me out a new unit the next day! Wow - blow me over with a feather. Real customer service - and I got to talk to a human within less than a minute. I don't know about their products but I sure love that company!!

hmmm mine technically "works", but has that foul chemical smell that others have reported. i guess i should test all 3, and call vornado if need be.

why does woot keep getting these subpar vornado products?? last time i got vornado fans one was DOA.

at least vornado cs is good enough to replace them for you... glad to hear that's an option here.

Got mine today as well. It stunk as well for about about a 1/2 hour but 2 hours in it's much less noticable. It smelled like it was going to let all the smoke out and die after about a minute of running, but it seems OK now.

Faint chemical smell warning on this is like the NyQuil "May cause drowsiness" warning. ("BAM! You're in the coma!")

kcarsonwoot wrote:**Shipping Update**

Vornado Soleaire Personal Foot Heater has completely shipped via SmartPost. All tracking will be emailed by this aftenroon to members who purchased this item. If you would like to find your tracking information sooner, please click the following link and use your ORDER NUMBER as the reference number.

FEDEX TRACKING

Thanks woot for your apology/explanation on why shipping took so long... wait... nevermind

received my package today. Two days ahead of schedule. It arrived in the manufacturer box with a shipping label stuck to it. Is this how woot normally ships items? I mean, shouldn't it come in a shipping box with some bubble wrap or foam peanuts or something?

Anyways, after turning it on, there is a smell of burning plastic or something. Very strong and repugnant. Fan is quite loud as well, wish there were a setting to adjust the fan speed.

My feet are warm now so thats all that matters.

My foot heater arrived just moments ago. I already have it on, testing it out. The package was the worst I've seen from woot so far. Normal retail box with an address sticker. The box wasn't even taped up. I'm glad it's working. I smell that odor. It smells like warmth... or a fire hazard. Lol.

So far it's warm, but I could stand it warmer. We'll see how it goes.

EDIT 10 mins later: Still working. My only complaint is that the right side feels like it puts out more heat than the left. Not a big complaint. The fan IMO is fairly quiet. Not loud enough to wake up Hubby who's in the same room. The odor is still present, and at first I thought it was making my eyes burn. Now I realize my eyes could be burning from watching this wootoff for hours.